KOICA Hosts “2024 World Friends Korea Volunteer Program Partners Workshop” to Enhance Collaboration and Program Efficiency
shahennews
On Tuesday, June 4, 2024, Korea International Cooperation Agency (KOICA) Jordan Office organized the “2024 World Friends Korea Volunteer Program Partners Workshop” to enhance the program’s efficiency, allowing the program partners to familiarize themselves with the new procedures and mechanisms for receiving volunteers, while also providing them with an opportunity to express their valuable opinions and suggestions.
The workshop was commenced by KOICA Jordan Office Country Director Ms. Kim So Young, who expressed her sincere gratitude to the program’s partners for their unwavering cooperation and contribution to its success over the past 18 years, and to the volunteers who came to Jordan to share their knowledge and experiences.
The workshop covered the introduction of the volunteers’ request process and service regulations. In addition, the workshop included an explanation of KOICA’s customer satisfaction policy and the Public-service Customer Satisfaction Index (PSCI) survey, which aims to measure and improve the level of KOICA partners’ satisfaction.
Highlighting the impact and dedication of KOICA volunteers, KOICA volunteer Mr. Cheon Hyobin shared his experiences and activities during his service as a violin tutor at the Fine Art Center affiliated with the Ministry of Culture. He also played a violin performance with his three students, impressing the attendees. Mr. Hussein Dugheimat, the Director of the Fine Art Center, and Mr. Mohammad Khabour, Head of the Performing Art and Music Department at the Fine Art Center, spoke about their experiences hosting KOICA volunteers, noting that Mr. Cheon is their tenth volunteer at the center.
Another volunteer, Ms. Lee Eun, from Hashemite University, shared details on conducting the “Korean Culture Day” volunteer collaboration project. Dr. Mohammad Ababneh, Head of the Language Department at Hashemite University, also discussed the organization of the project and the numerous benefits of hosting KOICA volunteers.
The workshop concluded with a feedback session where KOICA partners voiced their questions, concerns, and opinions regarding KOICA and the World Friends Korea Volunteers Program. KOICA reaffirmed its unwavering commitment to support Jordan and expressed its determination to continuously improve Jordan’s experience through dedicated efforts.
KOICA remains committed to addressing inquiries and welcoming opinions through the World Friends Korea Hotline at 06-592-6245.
